Systems Automated Maintenance - S.A.M.
• Hands off approach means no on-site technician required
• Full monthly report of system state
• Save up to 80% of your regular monthly maintenance costs
• Temp folders cleaned out
• Anti-virus updates
• Anti-malware updates
• Microsoft/OSX updates
• Restore point creation
• Registry check
• Events log analysis
• Hard drive defragmentation
• Scheduled afterhours as to not effect your staffs productivety
Enterprise Network Monitoring and Reporting
Our remote monitoring program includes a complete systems performance monitoring service. The Sage network operations team assumes responsibility for the minute-to-minute network monitoring required to ensure maximum network uptime. This includes:
• System failure notification
• 24/7/365 notification
• Network performance monitoring
• Network performance analysis
• Regular performance and activity reporting
• Internet connectivety monitoring
• Application and service monitoring
Service coverage can be tailored from 7x24x365 to any portion thereof - from after-hours weekdays to weekends and holidays.
Remote and on-site Support
Remote support is the way of the future, unobtrusive, lower-cost and faster results!
• Remote desktop support
• Remote Server Support
• Telephone Support
• Rapid response
Security
Systems Security is seldom intiated due to lack of knowledge by the adminitrator, the Sage IT team will assess your network security and performance requirements, and bring the appropriate combination of infrastructure, software and policy elements together to meet them. Your choices under the Program include:
• Policy enhancments
• Security Management
• Managed firewall solutions
• Virtual Private Networks (VPNs)
• Enterprise virus protection solutions
Additional Services, Support & Security
We pride ourselves in outstanding customer service. In addition to any work we deliver, we also provide the following additional support services and data security to ensure our customer’s absolute peace of mind:
• Hardware Sales / Support
• Software Support / Helpdesk
• Network Support / Service Consultation
• Wireless Consultation |
